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Back Office Crew
AI automation for logistics & trucking

Load replies in minutes. Check-calls without the phone tag.

An AI crew for carriers and brokers: load inquiry replies, appointment scheduling, check-call drafts, POD and invoice follow-ups. Dispatchers approve every rate and ETA commitment.

Lead specialist: Fleet · Nothing goes out until you approve it

Sound familiar?

Running logistics & trucking means the phone, the inbox and the paperwork never stop. Your crew takes the busywork so you can do the work.

Load boards and email pile up while drivers are rollingCheck-calls eat the dispatcher’s afternoonPODs and invoices chased by handBrokers ghost after the first quote

Your logistics & trucking crew handles these, draft-first

Interactive demo

Watch Drew handle it.

Broker emails a Miami to Atlanta dry-van load. Follow it from first message to booked, tasked and reported. You only tap Approve.

5:42 AM5G ▮▮▮
Drew · Documents
● working for you
Email · Broker · Apex Freight5:42 AM
Dry van needed MIA → ATL, pickup Wed 0800–1200, deliver Thu by 1600. 42k lbs. What’s your rate?
Example data · fictional names
  1. 1. Message arrives
  2. 2. Drew reads + drafts
  3. 3. You tap Approve
  4. 4. CRM + calendar update
  5. 5. Promise → task
  6. 6. Weekly report
CRM pipeline
Load offer
Apex Freight · MIA-ATL
new
Rate sent
Calendar
8:00
9:30
11:00
Promise → task
Weekly report · Sage
example
—
Load replies
—
Median reply
—
PODs collected
Tap Approve on the phone, or let it play. Nothing is sent without that tap.
Your crew

Built for logistics & trucking.

Each crew mate has one job and a written playbook. Start with the one that saves the most time.

Lexi
Leads

Load inquiry qualification and first reply

Drew
Documents

Rate-con and quote drafts from your lanes

Cal
Scheduling

Pickup and delivery appointment windows

Ivy
Intake

Check-call drafts and status updates to brokers

Penny
Billing

POD collection and invoice follow-ups

How it connects

Works with your tools.

No new software. Least-privilege access you can revoke anytime.

TMSSamsaraMotiveMacropointQuickBooksGmailOutlookKeepTruckinTwilio

Names are trademarks of their owners and are listed for compatibility only.

What we measure

The numbers that matter.

under 15 min
Load-reply time
Example target
+10%
Covered loads
Example target
-1 day
POD turnaround
Example target
8 hrs/wk
Dispatcher hours back
Example target
Guardrails

Compliance, built in.

Rates and ETAs are always dispatcher-approved. Hours-of-service and safety decisions stay with your team. Customer and broker data stay in your TMS with least-privilege access.

General information, not legal advice. We configure guardrails with you during setup.

Will it commit to a rate without us?+

No. It drafts from your lane sheet. Every rate and ETA needs a dispatcher’s approval.

Can it do check-calls?+

Ivy drafts status updates from GPS and driver notes. Your dispatcher sends or auto-sends after a trust period you set.

Does it work with our TMS?+

Yes for common TMS and ELD stacks (Samsara, Motive and similar). We’ll map yours during the audit.

How long does setup take for logistics & trucking?+

Most crews go live in 21 days, draft-first. If we miss that, your next month is free.

Do we need new software?+

No. Your crew works inside the tools you already use, such as TMS, Samsara, Motive.

Get your logistics & trucking crew.

Free 30-minute automation audit: we map how work moves through your logistics & trucking business and show you this demo with your own scenarios.

No obligation · Live in 21 days or your next month is free

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Book a free automation audit