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Back Office Crew
How it works

Know. Connect. Train. Run.

We install and run an AI crew on the tools you already use. You stay in control: nothing goes to a customer until you approve it.

How it works

Four steps. Three weeks.

  1. 01
    Week 1
    Know

    We load your business context: services, pricing, hours, policies, FAQs and brand voice, from one kickoff interview.

  2. 02
    Week 1–2
    Connect

    We link your email, calendar, CRM, phone and accounting with least-privilege access, labeled and revocable.

  3. 03
    Week 2
    Train

    Every recurring task becomes a step-by-step playbook with examples of good work and named approvers.

  4. 04
    Week 3 → live
    Run

    Your crew works on a schedule or when something happens. Drafts first: you approve, it learns, trust widens.

Draft-first rollout

You approve. It learns.

Trust is earned one message type at a time.

  1. Week 1–2
    Drafts only

    For the first two weeks you review every outbound message before it goes out.

  2. Week 1–2
    You correct

    Edit a draft and add a short reason: “too formal”, “never quote rush jobs”.

  3. Week 2–4
    Crew learns

    Every correction is folded back into the playbook so the next draft is closer.

  4. Week 4+
    Trust widens

    Message types that pass review consistently move to auto-send, one at a time. Sensitive ones stay approval-only.

Standard in every package

Built-in accountability.

Promise-to-task

When the crew tells a customer someone will follow up, it creates a task with an owner and a due date.

Activity log

A running log of what each crew mate did, what’s waiting on you and what’s next.

Meeting notes

Notes and action items from your calls, so every crew mate has context.

Results report

Volume, response times, hours saved and items waiting, delivered where you already work.

Self-checks

Facts confirmed against your systems, links checked, uncertainty flagged instead of guessed.

One-click shutoff

Least-privilege access you can pause or revoke at any time.

The crew

Eight roles. One crew.

Lexi, the leads crew mate
Lexi
Leads

Finds and qualifies new leads, replies in minutes and books the good ones.

Ivy, the intake crew mate
Ivy
Intake

Answers every inquiry, collects details and routes it to the right person.

Cal, the scheduling crew mate
Cal
Scheduling

Offers times, books, confirms and reminds, so no-shows drop.

Drew, the documents crew mate
Drew
Documents

Drafts quotes, forms and letters for your approval.

Penny, the billing crew mate
Penny
Billing

Sends invoices, chases late payments politely and logs what is paid.

Remy, the follow-ups & tasks crew mate
Remy
Follow-ups & tasks

Turns every promise into a task and nudges open quotes and no-shows.

Sage, the reports & recaps crew mate
Sage
Reports & recaps

Sends the weekly recap: leads, bookings, hours saved, what is waiting.

Ollie, the onboarding crew mate
Ollie
Onboarding

Welcomes new customers, gathers what is needed and runs your checklist.

See your crew in action.

Free 30-minute automation audit: we map your week, find the biggest time leak and show you a live demo for your industry.

No obligation · Live in 21 days or your next month is free

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