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Back Office Crew
FAQ

Good questions.

What is an AI agent crew?+

A small team of AI assistants, each with one job (leads, scheduling, follow-ups, billing). We set them up on the tools you already use and write a step-by-step playbook for every task.

Will it send messages without me?+

Not at first. For the first two weeks every message is a draft you approve with one tap. Message types that are consistently right can move to auto-send one at a time, only when you say so in writing. Sensitive messages stay approval-only.

Do I have to switch software?+

No. The crew works inside your email, calendar, CRM, phone and accounting tools. If a tool has no ready connector we can build a custom integration.

How fast can we go live?+

Most packages go live in 21 days, draft-first. If we miss that, your next month is free.

What does it cost?+

Packages start at $1,500 setup and $750 a month. Growth is $3,500 setup and $1,500 a month. Larger teams get a custom quote after a paid discovery that is credited if you sign. See the pricing page.

Is my data safe?+

Yes. Least-privilege access, a separate workspace for every client, human approval on anything that goes out, encrypted credentials and a full activity log. You own your data; we delete our copies when the engagement ends and confirm it in writing. See our Security & Privacy page for details.

Can it give legal, medical or tax advice?+

No. The crew handles intake, scheduling, status updates and paperwork drafts. Anything that reads as professional advice goes to a licensed human for review.

What happens when I change a password?+

A connected workflow can pause. Tell us and we reconnect it, usually the same day.

Is there a contract?+

Starter and Growth have a 3-month minimum, Pro 6 months, then month-to-month with 30 days’ notice.

What is the free automation audit?+

A 30-minute call where we map how a lead, a job and an invoice move through your week, find the biggest time leak and show you a live demo for your industry. No obligation.

Still wondering? Email hello@thebackofficecrew.com.

See your crew in action.

Free 30-minute automation audit: we map your week, find the biggest time leak and show you a live demo for your industry.

No obligation · Live in 21 days or your next month is free

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