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Back Office Crew
AI automation for insurance agencies

Quotes compared while you’re out on a claim.

An AI crew for independent insurance agencies: new-business intake, side-by-side carrier quotes, renewal reminders, storm-claim follow-ups and policy reviews, with a licensed agent approving every quote and policy.

Lead specialist: Quinn · Nothing goes out until you approve it

▶ The insurance crew in 60 seconds · dramatization, fictional names
Sound familiar?

Running insurance means the phone, the inbox and the paperwork never stop. Your crew takes the busywork so you can do the work.

Quote requests sit until someone is back at a deskRenewals slip and clients shop elsewhereStorm weeks bury the team in claim calls and photosAnnual policy reviews and referral asks never happen

Your insurance crew handles these, draft-first

Interactive demo

Watch Drew handle it.

New homeowner messages at 8:20 PM: “I need coverage before Friday”. Follow it from first message to booked, tasked and reported. You only tap Approve.

8:20 PM5G ▮▮▮
Drew · Documents
● working for you
Website chat · Ben C.8:20 PM
Hi! I just closed on my first house and need homeowners insurance before I move in Friday. Can you help?
Example data · fictional names
  1. 1. Message arrives
  2. 2. Drew reads + drafts
  3. 3. You tap Approve
  4. 4. CRM + calendar update
  5. 5. Promise → task
  6. 6. Weekly report
CRM pipeline
New lead
Ben C. · Homeowners
new
Quotes sent
Calendar
8:00
9:30
11:00
Promise → task
Weekly report · Sage
example
—
Quote requests answered
—
Renewals contacted
—
Reviews booked
Tap Approve on the phone, or let it play. Nothing is sent without that tap.
Your crew

Built for insurance agencies.

Each crew mate has one job and a written playbook. Start with the one that saves the most time.

Lexi
Leads

New-business intake: coverage needs, property and driver details

Drew
Documents

Side-by-side carrier quote comparisons, applications and proof-of-insurance drafts

Remy
Follow-ups & tasks

Renewal reminders, remarketing and missing-document follow-ups

Ivy
Intake

Claim first notice: photos, notes and status updates after storms

Cal
Scheduling

Annual policy reviews and cross-sell appointments

Sage
Reports & recaps

Review and referral asks after a policy is bound, plus the weekly recap

How it connects

Works with your tools.

No new software. Least-privilege access you can revoke anytime.

Applied EpicAMS360HawkSoftEZLynxQQCatalystNowCertsGmailOutlookGoogle CalendarRingCentralTwilioCanopy Connect

Names are trademarks of their owners and are listed for compatibility only.

What we measure

The numbers that matter.

under 10 min
Quote-request response
Example target
+5 pts
Renewal retention
Example target
2x
Policy reviews booked
Example target
10 hrs/wk
Admin hours back
Example target
Guardrails

Compliance, built in.

Only licensed agents quote, bind or give coverage advice; the crew drafts and organizes. Built around state licensing and producer rules, GLBA privacy for client data, NAIC data-security model laws (including NYDFS Part 500 where it applies), carrier appetite rules, E&O documentation and TCPA consent for texts. Claim outcomes are never promised.

General information, not legal advice. We configure guardrails with you during setup.

Does the crew quote or bind coverage?+

No. It gathers details, lines up carrier quotes side by side and drafts the message. A licensed agent reviews, recommends and binds, every time.

Does it work with our agency management system?+

Yes. Applied Epic, AMS360, HawkSoft, EZLynx, QQCatalyst and NowCerts are covered, along with Gmail or Outlook and your phone system. Ask about comparative raters during your audit.

What happens after a big storm?+

Ivy takes first notice of loss around the clock, collects photos and notes, files them to the client record and sends status updates, so your team can focus on the clients who need a call.

Can it help with renewals and referrals?+

Remy starts renewal outreach 60 days out and flags policies to remarket. After a policy is bound, Sage asks happy clients for a review or a referral, using wording you approve.

How long does setup take for insurance agencies?+

Most crews go live in 21 days, draft-first. If we miss that, your next month is free.

Do we need new software?+

No. Your crew works inside the tools you already use, such as Applied Epic, AMS360, HawkSoft.

Get your insurance crew.

Free 30-minute automation audit: we map how work moves through your insurance business and show you this demo with your own scenarios.

No obligation · Live in 21 days or your next month is free

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