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Back Office Crew
AI automation for accounting & cpa firms

Stop chasing documents all tax season.

“Did you get my W-2?” answered in minutes from your portal checklist, document reminders on autopilot, and every reply reviewed by your team.

Lead specialist: Tally · Nothing goes out until you approve it

▶ The accounting crew in 60 seconds · dramatization, fictional names
Sound familiar?

Running accounting means the phone, the inbox and the paperwork never stop. Your crew takes the busywork so you can do the work.

Chasing missing documents every tax seasonRepetitive client status emailsSlow new-client intake and engagement lettersUnpaid invoices nobody follows up on

Your accounting crew handles these, draft-first

Interactive demo

Watch Ivy handle it.

Client emails: “Did you get my 1099s?”. Follow it from first message to booked, tasked and reported. You only tap Approve.

7:12 AM5G ▮▮▮
Ivy · Intake
● working for you
Email · Priya S.7:12 AM
Hi! Just checking that you got my 1099s. Is there anything else you need from me for my return?
Example data · fictional names
  1. 1. Message arrives
  2. 2. Ivy reads + drafts
  3. 3. You tap Approve
  4. 4. CRM + calendar update
  5. 5. Promise → task
  6. 6. Weekly report
CRM pipeline
Waiting on docs
Priya S. · 1040
new
2 items requested
Status
8:00
9:30
11:00
Promise → task
Weekly report · Sage
example
—
Status emails handled
—
Docs collected
—
Staff hours back
Tap Approve on the phone, or let it play. Nothing is sent without that tap.
Your crew

Built for accounting & cpa firms.

Each crew mate has one job and a written playbook. Start with the one that saves the most time.

Ollie
Onboarding

New-client questionnaire and engagement letter drafts

Remy
Follow-ups & tasks

Document checklists and reminders until uploads are complete

Ivy
Intake

Status replies drafted from your practice system

Cal
Scheduling

Appointments and prep packets

Penny
Billing

Invoice reminders and payment follow-ups

How it connects

Works with your tools.

No new software. Least-privilege access you can revoke anytime.

GmailOutlookGoogle CalendarCalendlyQuickBooks OnlineTaxDomeKarbonSmartVaultDocuSignSlackTeams

Names are trademarks of their owners and are listed for compatibility only.

What we measure

The numbers that matter.

10+ hrs/wk
Staff hours back in tax season
Example target
-5 days
Document turnaround
Example target
same day
Client email response
Example target
+25%
Invoices paid on time
Example target
Guardrails

Compliance, built in.

Designed for IRC §7216 consent rules and the FTC Safeguards Rule. Least-privilege access keeps the crew away from SSNs, and nothing that reads as tax advice goes out without CPA review.

General information, not legal advice. We configure guardrails with you during setup.

Will clients get tax advice from the crew?+

No. It handles status, checklists, scheduling and billing reminders. Anything advisory goes to your CPAs.

Which portals does it work with?+

TaxDome, Karbon and SmartVault, plus QuickBooks Online and DocuSign. Ask about others during your audit.

Can status replies auto-send?+

After a trust period, and only if you opt in. Until then every reply is a draft your staff approves.

How long does setup take for accounting & cpa firms?+

Most crews go live in 21 days, draft-first. If we miss that, your next month is free.

Do we need new software?+

No. Your crew works inside the tools you already use, such as Gmail, Outlook, Google Calendar.

Get your accounting crew.

Free 30-minute automation audit: we map how work moves through your accounting business and show you this demo with your own scenarios.

No obligation · Live in 21 days or your next month is free

The Back Office Crew mascots
Book a free automation audit