Support answered in minutes and abandoned carts recovered while you sleep.
An AI crew that answers, books and follows up on the tools you already use. Nothing goes out until you approve it.
Lead specialist: Cora · Nothing goes out until you approve it
Running ecommerce means the phone, the inbox and the paperwork never stop. Your crew takes the busywork so you can do the work.
Your ecommerce crew handles these, draft-first
From first message to done.
The interactive demo for this industry is on the way. Here is the flow your crew runs.
- Step 1
Customer: “Where’s my order?”
- Step 2
Ivy looks up the order and tracking
- Step 3
Drafts a reply with tracking and ETA
- ✓ You approve
Refunds and exceptions need your approval
Built for ecommerce brands.
Each crew mate has one job and a written playbook. Start with the one that saves the most time.
Support replies with tracking
Returns per your policy
Cart recovery
Reviews, UGC and inventory alerts
Works with your tools.
No new software. Least-privilege access you can revoke anytime.
Names are trademarks of their owners and are listed for compatibility only.
The numbers that matter.
Compliance, built in.
Your posted return policy is followed exactly. FTC rules on reviews (no fake or undisclosed incentivized reviews), plus CAN-SPAM and TCPA consent for marketing.
General information, not legal advice. We configure guardrails with you during setup.
How long does setup take for ecommerce brands?+
Most crews go live in 21 days, draft-first. If we miss that, your next month is free.
Do we need new software?+
No. Your crew works inside the tools you already use, such as Shopify, WooCommerce, Gorgias.
Get your ecommerce crew.
Free 30-minute automation audit: we map how work moves through your ecommerce business and show you this demo with your own scenarios.
No obligation · Live in 21 days or your next month is free
